Meet Our Team

Author avatar Written by Katherine Phillips
Checked by Ray Whilliams
Last update: March 19, 2025

Welcome to the “Meet our Team” section! Here, you’ll get to know the dedicated individuals behind our content at JKCP. Our team is a blend of passion, expertise, and creativity, coming together to deliver insights that resonate with our community. Each member brings a distinct background and fresh perspective, helping us explore customer experience topics with depth and clarity. With a commitment to staying current with industry trends, our experts are always pushing boundaries to craft content that informs and inspires.

Our Promise to You

We’re here to ensure that every question you have finds its answer! At JKCP, our content goes through meticulous refinement by our experienced experts, ensuring accuracy, compliance with current standards, and a practical touch drawn from real-world experience.

We take pride in providing resources that reflect our expertise and serve as a reliable guide for you. You can count on our commitment to delivering clear, up-to-date, and insightful content. Whether you’re reading our reviews, guides, or blogs, you’re engaging with the very best of our knowledge—designed to make your journey smoother and more informed.

Get to Know Our Team

Our team is made up of seasoned experts with a wealth of experience in analyzing online sportsbooks. With strong connections to the world of online gambling, we’re passionate about what we do. Fueled by dedication and attention to detail, we aim to keep you informed about the newest trends, updates, and innovations in the industry.

Katherine Phillips

Founder, Career Advisor

Katherine Phillips is an experienced educator and career advisor with a passion for helping individuals navigate their professional journeys. With over a decade of experience in the education sector, she combines practical insights with a deep understanding of career transitions.

Channing Price

HR manager, Writer

Channing Price is an experienced HR manager with a decade of experience and a newfound passion for blockchain technology. Determined to inspire others, he connected with Katherine Pierce, editor of the website he now contributes to, marking the start of both a valued partnership and friendship.

Ray Whilliams

Researcher, Writer

Ray Whilliams is a dedicated researcher specializing in the value, processes, measurement, and tools of customer experience. His work spans a variety of critical topics, including Voice of the Customer (VoC), personas, customer journey maps, CX governance, and customer experience metrics.

Kostyantyn Shulga

Head of Business Development

Kostyantyn Shulga is a visionary at the intersection of technology, entertainment, and innovation, with expertise in iGaming, blockchain, and crypto. He is dedicated to turning bold ideas into measurable results and advancing the digital landscape.